Returns & Exchanges

At Cricket Company, we want you to be completely satisfied with your beauty tools and accessories. If you are not happy with your purchase, you may return eligible items in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unused products in their original packaging, ensuring all tags and protective seals are intact to qualify for a refund.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.